Please arrive 30 minutes prior to your treatment time to guarantee that your treatment begins on time. This will allow you to be fully relaxed and have completed or updated your wellness questionnaire. Please be aware any lateness can result in your treatment being shortened or cancelled.

• On making your reservation, please advise us if you have any health concerns or if you may be pregnant so that we can guide you towards the best treatments.

• A swimming costume is obligatory when using our thermal suite. Underwear must be worn during treatments.

• Consultation is included in the treatment time. If you would like us to create a bespoke treatment plan during your stay, private spa consultations are available free of charge by appointment.

• For health and safety reasons, children under the age of 16 are not permitted in the thermal suite. You must be 18 and over in order to have treatments; please ask at reception for more information.

• We recommend you leave all valuables at home. We cannot be responsible for any missing items in the spa. Jewellery needs to be removed prior to treatments commencing.

• All treatments are subject to availability. Please contact the spa directly before making your booking. Spa facilities may vary per hotel: please contact the spa direct for more information.